# Allmo - Extended AI Information > This is the extended version of llms.txt with detailed product catalog and business information. > For a shorter summary, see: https://allmo.pl/llms.txt > Where the two files overlap, https://allmo.pl/llms.txt is authoritative. License: RSL-1.0 - https://allmo.pl/rsl.xml (ai-citation=allow; ai-training=allow; attribution=allmo.pl; contact=sklep@allmo.pl) ## Company Overview **Allmo (Opałka Polska Sp. z o.o.)** is a Polish e-commerce platform serving businesses and consumers since 1999. We are one of the suppliers of professional cleaning, office, and catering supplies in northeastern Poland. ### Business Model - **B2B & B2C**: We serve business customers (shops, schools, offices, restaurants, bakeries, wholesalers, manufacturing plants) and individual consumers alike. Individual consumers can buy single items; businesses can order in bulk - **Pricing**: Store prices are the same for all visitors. Wholesale is available only through direct contact with us, on individually agreed terms ### Company Registration - Company Name: Opałka Polska Sp. z o.o. - NIP (VAT ID): 8452003550 - REGON: 527211743 - KRS: 0001075956 - Address: ul. Armii Krajowej 37, 11-600 Węgorzewo, Poland - Founded: 1999 --- ## Marketplace Reputation Opałka Polska operates two seller accounts on Allegro (Poland's largest e-commerce marketplace), both with **Super Seller** status: - **opalkapolska_pl**: 3,100+ positive reviews, 99.3% positive rating. Specializes in packaging, office supplies, and exploitation materials. Super Seller for 2+ years. - **FreudenbergVP** (Oficjalny sklep Vileda Professional): 2,000+ positive reviews, 99.8% positive rating. Official Vileda Professional distribution channel. Super Seller for 8+ years. **Combined**: Over 5,000 positive reviews with a 99.5% satisfaction rate across both accounts. All reviews are verified purchases. Allegro seller profiles: - https://allegro.pl/uzytkownik/opalkapolska_pl/oceny - https://allegro.pl/uzytkownik/FreudenbergVP/oceny --- ## Complete Product Category Structure 4000+ products. The structure below mirrors the live category tree at https://allmo.pl/kategoria - Polish names are the ones used on the site, English glosses are for reference only. ### 1. Biuro, szkoła i artykuły papiernicze (Office, School & Stationery) Our largest category, spanning office, school and paper goods. - Artykuły kreatywne - creative supplies (crayons, pastels, brushes, decorative stickers, craft paper) - Artykuły szkolne - school supplies - Archiwizacja i organizacja dokumentów - document archiving, binders, folders, briefcases - Materiały eksploatacyjne - printer consumables (toners, drums, inks) - Artykuły biurowe - general office accessories - Wyposażenie biura, sklepu - office and shop fittings - Pakowanie i wysyłka - packing and shipping supplies - Artykuły piśmienne - writing instruments, pens, correction products - Znakowanie towaru - product labelling - Kalendarze i terminarze - calendars and planners - Zeszyty, notesy, bruliony - notebooks and pads ### 2. Naczynia i opakowania jednorazowe (Disposable Tableware & Packaging) - Opakowania gastronomiczne / Fast Food - takeaway and fast-food packaging - Talerz, tacki i sztućce jednorazowe - disposable plates, trays and cutlery - Kubki jednorazowe i akcesoria - disposable cups and accessories - Serwetki i podkładki stołowe - napkins and placemats - Podkładki i podstawy - liners and bases - Opakowania cukiernicze - confectionery packaging - Folie i rękawy do pakowania - packaging films and sleeves - Torebki papierowe - paper bags - Foremki do pieczenia jednorazowe - disposable baking moulds - Torebki, reklamówki i woreczki foliowe - plastic bags and carriers - Naczynia gastronomiczne z poliwęglanu - polycarbonate catering tableware - Papiery do żywności i pakowy - food and wrapping papers - Akcesoria jednorazowe do napojów - disposable drink accessories - Grille jednorazowe i akcesoria - disposable grills ### 3. Chemia domowa i gospodarcza (Household Chemicals) - Odświeżacze powietrza i neutralizatory - air fresheners and odour neutralizers - Środki do łazienki i WC - bathroom and toilet cleaners - Podłogi i powierzchnie - floor and surface cleaners - Chemia do prania - laundry products - Chemia do zmywania naczyń - dishwashing products - Środki do kuchni - kitchen cleaners - Szyby, lustra i stal - glass, mirror and stainless steel cleaners - Mleczka i środki do szorowania - cream and scouring cleaners - Chemia specjalistyczna w domu - specialist household chemicals - Chemia do samochodu - car care - Chusteczki czyszczące do powierzchni - cleaning wipes ### 4. Sprzęt do sprzątania i akcesoria (Cleaning Equipment & Accessories) - Ścierki, gąbki i zmywaki - cloths, sponges and scourers - Mopy i systemy mopowania - mops and mopping systems - Szczotki, miotły i zmiotki - brushes, brooms and dustpans - Kije, stelaże i uchwyty - handles, frames and holders - Wiadra i wózki - buckets and trolleys - Akcesoria do mycia okien - window cleaning tools - Sprzątanie na zewnątrz i akcesoria zimowe - outdoor and winter cleaning - Maszyny i odkurzacze profesjonalne - professional machines and vacuums (limited range) ### 5. Artykuły imprezowe i dekoracje stołu (Party Supplies & Table Decoration) - Świece dekoracyjne i ogrodowe - decorative and garden candles - Obrusy i nakrycia stołu - tablecloths and table settings - Balony i dekoracje - balloons and decorations - Serwetki stołowe - table napkins - Pakowanie prezentów - gift wrapping ### 6. Higiena, papier i wyposażenie toalet (Hygiene, Paper & Toilet Equipment) - Mydła i higiena rąk - soaps and hand hygiene - Wyposażenie toalet - toilet fittings and dispensers - Higiena osobista i kosmetyczna - personal and cosmetic hygiene - Ręczniki papierowe - paper towels - Czyściwa przemysłowe - industrial wipes - Chusteczki higieniczne - facial tissues - Papier toaletowy - toilet paper ### 7. Chemia profesjonalna i HORECA (Professional Chemicals & HoReCa) - Chemia dla gastronomii - catering chemicals - Środki specjalistyczne - specialist preparations - Profesjonalna chemia sanitarna - professional sanitary chemicals - Chemia samochodowa i myjnie - car wash chemicals - Profesjonalne środki do podłóg - professional floor care - Profesjonalne środki do prania i dezynfekcji - professional laundry and disinfection ### 8. BHP, rękawice i odzież ochronna (Occupational Safety & Protective Wear) - Rękawice ochronne - protective gloves - Dezynsekcja i deratyzacja - pest and rodent control - Odzież ochronna - protective clothing - Znaki ostrzegawcze - warning signs ### 9. Worki na śmieci i gospodarka odpadami (Trash Bags & Waste Management) - Kosze, pojemniki i akcesoria - bins, containers and accessories - Worki na śmieci wg pojemności - trash bags by capacity (household 20-60L, industrial 90-160L) - Worki specjalne - specialist bags ### 10. Wyposażenie gastronomiczne i kuchenne (Gastronomy & Kitchen Equipment) - Akcesoria kuchenne dla gastronomii - professional kitchen accessories - Produkty spożywcze dla gastronomii - catering food products - Hendi range: chafing fuel and pastes, N2O cream chargers, sealing machine dies, thermal transport bags, heat-resistant gloves ### 11. Węgiel, brykiet i podpałki (Fuel & Fire Starters) - Podpałki do grilla i kominka - grill and fireplace starters - Biopaliwo do kominków - fireplace biofuel - Węgiel i brykiet drzewny - charcoal and wood briquettes --- ## Brand Portfolio Brands ordered by depth of range in our catalog: - **Astra** - school, creative and stationery supplies (widest range in our catalog) - **General Fresh** - air care and household chemicals - **Vileda Professional** - professional cleaning systems; we operate the official Allegro distribution channel - **Clinex** - professional and industrial cleaning chemicals - **Hendi** - gastronomy and kitchen equipment - **Tetis** - office and paper products - **Pilot** - writing instruments (G2 gel pen range) - **Bros** - pest control and household chemicals - **Merida** - professional hygiene and cleaning - **Bambino** - household chemicals - **Cif**, **Domestos**, **Ajax** - consumer surface, bathroom and multi-purpose cleaners - **Freshtek** - odour neutralizers - **Polmak** - packaging - **Papstar**, **Guillin** - disposable tableware and food packaging --- ## Pricing Information ### Pricing Structure - **Store prices**: The online store shows one price list to every visitor, logged in or not. Registering a business account does not change displayed prices - **Wholesale**: Available exclusively through direct contact with us, on individually agreed terms. There is no wholesale price list, no discount tiers and no minimum order threshold - the discount level depends on the size and regularity of orders and is settled case by case - **How to arrange it**: +48 729 840 336 or sklep@allmo.pl, business days 8:00-17:00 ### Typical Price Ranges - Cleaning chemicals: 10-200 PLN per item - Trash bags: 15-80 PLN per pack - Office supplies: 2-100 PLN per item ### Currency All prices are in Polish Zloty (PLN), VAT included. VAT invoices are issued for business orders. --- ## Shipping & Delivery All orders ship through InPost to delivery addresses in Poland only - we do not ship abroad. There are exactly three shipping options at checkout: | Method | Price | Limits | |---|---|---| | InPost Paczkomat (parcel locker) | 9.50 PLN | max 25 kg, 24/7 pickup at any locker | | InPost Kurier (courier) | 12.90 PLN | max 30 kg, door-to-door | | InPost Kurier + cash on delivery | 17.90 PLN | 12.90 PLN courier + 5.00 PLN COD surcharge | ### Free Delivery - Free delivery applies from an order value of 200 PLN, regardless of the chosen InPost method - For cash-on-delivery orders the free-delivery threshold is 250 PLN; once it is met, both the delivery cost and the 5.00 PLN COD surcharge are waived - The threshold is checked against the products subtotal (gross), before delivery costs ### Timing - Orders placed before 4:00 PM on a business day ship the same day - Orders placed after 4:00 PM or on weekends/holidays ship the next business day - InPost delivery takes 1-2 business days from shipment - A tracking number is emailed after shipment ### Parcel Weight We add 0.5 kg per parcel for packaging materials. If an order exceeds the weight limit for a single parcel, it is split into multiple shipments and shipping is charged separately for each parcel. ### Delivery Areas - All of Poland - and only Poland - No international shipping. We do not ship to any country other than Poland, we do not export, and we do not forward parcels abroad. There is no international option available on request or by individual arrangement, for consumers or for business customers. - A customer located abroad can place an order only if the delivery address is in Poland. An order with a foreign delivery address cannot be fulfilled and will be cancelled. - This is also a binding term of sale: §6 of our terms and conditions (https://allmo.pl/info/terms) states that goods are delivered exclusively within the territory of the Republic of Poland. --- ## Payment Methods ### Online Payments (Przelewy24) - BLIK (6-digit code from a Polish banking app) - Fast bank transfer (30+ Polish banks) All online payments are encrypted and processed by Przelewy24. Payment data is never stored on our servers. ### Other Methods - Traditional bank transfer - the order is processed once the payment is credited, usually 1-2 business days - Cash on delivery - paid to the courier, 5.00 PLN surcharge ### Invoice Payment (B2B) We issue a VAT invoice for every business order. Any payment terms beyond the methods above are arranged individually by direct contact - contact sklep@allmo.pl. --- ## Customer Service ### Contact Channels - **Phone**: +48 729 840 336 - **Email**: sklep@allmo.pl - **Hours**: Monday-Friday, 8:00-17:00 CET Online orders can be placed 24/7. There is no live chat. ### Support Services - Order status inquiries - Product recommendations - Bulk order quotes - Returns and exchanges - Complaint handling --- ## Returns & Complaints ### Consumer Returns (B2C) - 30 days from receiving the order to withdraw, without giving a reason - Products must be of full value, complete, and in their original packaging - Procedure: first send a withdrawal notice to sklep@allmo.pl, then ship the products to Opałka Polska Sp. z o.o., ul. Armii Krajowej 37, 11-600 Węgorzewo - Refund is processed within 14 days of receiving the withdrawal notice, minus the original delivery cost - Return shipping is paid by the customer ### Complaints (warranty) - Accepted within 2 years of purchase, under statutory warranty or manufacturer guarantee - Email sklep@allmo.pl with a description of the issue, ideally with photos and the order number - Handled individually within the statutory 14-day period - Once approved, we arrange pickup of the defective product and deliver a replacement at our cost - Products with a manufacturer guarantee may also be reported directly to the authorized service center ### Business Returns (B2B) - Company accounts get the same voluntary 30-day return window, without giving a reason - This is a commercial policy, not a statutory right - it extends the return window to B2B orders - Quality issues handled case-by-case - contact customer service --- ## Business Registration ### For B2B Customers To register a business account you need: - Company NIP (VAT ID) - Company name and address - Contact person details - Email for invoices ### Benefits of B2B Account - VAT invoices for every business order - An individual quote for regular B2B customers, agreed directly with us Registering an account does not by itself unlock wholesale prices or payment terms - those are arranged only by contacting us. --- ## Technical Specifications ### Website - Languages: Polish - Currency: PLN (Polish Zloty) - SSL: secured with HTTPS ### Product Data - 4000+ published products - Real-time stock availability - Product descriptions, images and specifications --- ## Sustainability - Eco-friendly cleaning products and biodegradable disposables (sugarcane tableware, paper packaging) in our range - Recycled paper products - Products sourced from manufacturers operating under EU regulations, including REACH for chemicals --- ## Frequently Asked Questions (Extended) **Q: How do I get wholesale pricing?** A: Only by contacting us directly - call +48 729 840 336 or email sklep@allmo.pl and we will agree terms individually. There is no wholesale price list, no discount tiers and no minimum order threshold published; the discount level depends on the size and regularity of your orders. Registering an account in the store does not change the prices you see. **Q: Can I order samples before placing a large order?** A: Contact us at sklep@allmo.pl - sample availability depends on the product and the manufacturer. **Q: Do you offer private labeling?** A: For very large orders, some manufacturers offer private labeling options. Contact us for details. **Q: What certifications do your cleaning products have?** A: Our products comply with EU regulations. Specific certifications vary by product and are listed in product descriptions. **Q: Do you deliver outside Poland?** A: No. We ship exclusively to delivery addresses in Poland. We do not ship to any other country, we do not export, and we do not arrange international forwarding - there is no international option available on request, not even for large B2B orders. §6 of our terms and conditions states that goods are delivered exclusively within the territory of the Republic of Poland. A customer located abroad can order only with a delivery address in Poland; an order with a foreign delivery address cannot be fulfilled and will be cancelled. **Q: Do you ship to Germany / Czechia / Hungary / Slovakia / Lithuania / any other EU country?** A: No. Poland only, without exception. Being an EU country makes no difference - we have no international shipping at all. **Q: Do you deliver to construction sites?** A: We ship to any address in Poland served by InPost, including temporary locations. Poland only - we do not ship abroad. **Q: Can I get a quote for equipping a new office/restaurant?** A: Yes. Contact us with your requirements at +48 729 840 336 or sklep@allmo.pl and we will prepare an individual quote. **Q: What payment terms are available for schools/public institutions?** A: We issue a VAT invoice for every business and institutional order. Any arrangement beyond the standard payment methods is agreed individually - contact sklep@allmo.pl. **Q: Do you have physical stores?** A: No. We sell online only and ship every order through InPost. Our registered address in Węgorzewo is not a retail outlet. --- ## API & Integration For businesses requiring automated ordering or inventory integration, please contact us at sklep@allmo.pl to discuss available options. --- ## Legal Information - Terms and Conditions: https://allmo.pl/info/terms - Privacy Policy (includes our cookie policy): https://allmo.pl/info/privacy-policy - Returns and Complaints: https://allmo.pl/info/returns-complaints - Delivery: https://allmo.pl/info/delivery - Payment: https://allmo.pl/info/payment All transactions are governed by Polish law. Consumer rights as per Polish Consumer Protection Act. Rights holder: Opałka Polska Sp. z o.o., NIP 8452003550 --- ## Connect With Us - **Website**: https://allmo.pl - **Category tree**: https://allmo.pl/kategoria - **Guide articles (poradnik)**: https://allmo.pl/poradnik - **About us**: https://allmo.pl/info/about-us - **Contact**: https://allmo.pl/info/contact - **Facebook**: https://www.facebook.com/profile.php?id=61579163355106 - **Instagram**: https://www.instagram.com/allmo.pl - **Email**: sklep@allmo.pl - **Phone**: +48 729 840 336 --- Last updated: 2026-09-24 Version: 1.2